Privacy Policy

  1. Privacy and Security on


(1) Collection of Personal Data

To enhance your online shopping experience and offer tailored product recommendations, efficient customer support, and timely news updates, we collect certain information based on your interactions with our official website, registration details, and browsing activities.

This data encompasses details such as your name, email address, gender, IP address, device information, billing and shipping addresses, phone number, language preferences, and product category preferences. At, safeguarding your personal information is a top priority for us. We are committed to ensuring the privacy of your data while utilizing our services.

Upon receiving your data transmission, we employ rigorous technical and organizational measures to safeguard it against loss, manipulation, and unauthorized access. Our security protocols are regularly updated to align with technological advancements. To fortify data protection, we utilize encryption through Secure Sockets Layer (SSL). SSL encrypts all information exchanged between buyers and sellers, including card details, preventing external parties from accessing sensitive information. Your privacy and data security are paramount considerations in our commitment to providing a secure and personalized online experience


(2) Utilization of Personal Data

We gather personal information provided by you voluntarily and process it for various purposes, including but not limited to:

  • Establishing your account on
  • Concluding transactions with you
  • Contacting you in case of any delivery-related issues
  • Sharing the latest market trends and facilitating your participation in promotions if you are subscribed
  • Understanding your preferences to recommend personalized products
  • Developing, enhancing, marketing, and delivering products and services to meet your requirements
  • Managing exchanges or product returns
  • Improving our services and addressing requests or complaints


(3) Nature and Frequency of Communication

For automatically triggered Email, SMS, and App push notifications, we may send confirmation emails or SMS verifications upon your registration with Ymy, as well as essential service-related notifications. Examples include:


  • Order confirmation emails
  • Address change confirmation emails
  • Payment confirmation emails
  • Order delivery notices
  • Notifications about changes in package logistics methods


The list directly pertains to your orders, and we strongly advise against unsubscribing. If you choose to delete your account information, you won’t receive these emails again. The frequency of these notifications is tied to your interactions on our website, and we cannot guarantee a specific delivery quantity.


For manually initiated group Email, SMS, and App push notifications:


To suggest personalized products, services, discounts, shopping and wearing tips, maintenance advice, updates on service policies, and offers of potential interest, we may send such information via Email, Post, or SMS.

To learn how to delete your account, please refer to (7) Right to Opt-out.


(4) Cookies

A cookie constitutes a compact text file saved to, and upon subsequent visits, retrieved from your computer or mobile device. At YMY HAIR, cookies are employed to enrich and streamline your visit. It's important to note that we do not utilize cookies to disclose information to third parties. On our Sites, there are third-party cookies utilized for gathering statistics in aggregate form through analytical tools like Google Analytics. Certain cookies may track your activities across various websites. There are two categories of cookies: persistent and temporary (session cookies).

Persistent cookies are stored as a file on your computer or mobile device for a duration of no more than 24 months. Conversely, session cookies are temporary and vanish upon closing your browser. Persistent cookies are employed to retain information such as your shipping country and shopping bag, unless you log in. Session cookies, on the other hand, verify whether you are currently logged in. Erasing cookies from your computer or mobile device is a straightforward process through your browser. Refer to the "Help" section in your browser for instructions on managing and deleting cookies. You have the option to disable cookies or receive notifications for each new cookie sent to your device. It's important to note that choosing to disable cookies will render the use of a shopping cart impossible.


(5) Privacy Concerns for Children

For individuals under the age of 16, the use of is permitted only with the explicit consent or authorization of the individual holding parental responsibility. YMY HAIR does not collect, utilize, or transfer data to third parties involving individuals under the age of 13. If we discover that personal data from a child under 13 has been collected, we promptly delete the information. Should you come across any registration of a child under 13 on our site, kindly contact us to facilitate its removal.

  • Information Processing

By agreeing, you acknowledge a clear and comprehensive understanding that, solely for the purpose of providing you with personalized product recommendations, efficient customer service, and timely news notifications, we are granted the right to process your data or data setting. This includes but is not limited to, a range of operations such as collecting, recording, organizing, constructing, storing, adapting or modifying, retrieving, consulting, using, disclosing, disseminating, or other forms of utilization, as well as arranging, combining, limiting, deleting, or destroying data, regardless of whether these operations involve automated means.

  • Right to Opt-out
  • Account Deletion

YMY HAIR is dedicated to delivering consistent, high-quality products and services. If you wish to delete all your data information from our website, we respect your decision and will fully cooperate. Please contact Ymy customer service, and they will respond to your request within 48 hours. Your information will be entirely removed from the YMY HAIR server.

  • No Further Emails or Messages

If you no longer desire to receive promotional communications from the Company, you have the option to opt-out by unsubscribing from these communications at any time. Simply click the "unsubscribe" hyperlink found at the bottom of each email. For SMS unsubscribing, you can email our customer service at



  1. Data Security at


(1) Ensuring User Information Security employs a combination of physical, electronic, and administrative measures to uphold the confidentiality of your personal information. This includes the use of Secure Sockets Layer ("SSL") for all financial transactions on the site. SSL encryption safeguards your personal information online, and additional steps are taken to secure it within our facilities. Access to personal information is limited to employees performing specific jobs that require such access. Some computer hardware security is entrusted to third-party service providers, and their security procedures are deemed sufficient. When accessing our site, you connect to servers housed in a secure physical environment, protected by a locked cage and an electronic firewall.

While industry-standard precautions are taken, the internet's inherent nature means that data transmissions cannot be guaranteed 100% secure. Consequently, any information transmitted to us is done at your own risk. We are committed to doing our utmost to protect your data security. Your personal or financial information is not sold, rented, traded, licensed, or disclosed to any external party. To enhance our services, we collaborate with Third-party Partners. The responsibility for maintaining the security and confidentiality of your username and password lies with you.


(2) Collaboration with Third-party Partners

In certain instances, third-party service providers are engaged to perform specific functions on our behalf. Information shared with them is solely for the purpose of facilitating their service provision. Strict confidentiality agreements are signed with third-party service providers, and robust encryption methods are employed during data transmission.

  • Delivery: Necessary details such as your name, shipping address, email, and phone number are provided to partners like DHL, USPS, EMS, UPS, FedEx, etc., to ensure the safe delivery of your orders.
  • Payment: Your credit card number is shared with financial services organizations, including PayPal, credit card processors, and issuers, for convenient payment processing. Information may be shared to mitigate fraud risk or prevent illegal activities on our site.
  • Marketing: By registering, you agree to receive promotional notifications, including information about new products, promotional announcements, special offers, and services via EDM and SMS. You can unsubscribe at any time by clicking the "unsubscribe" hyperlink or emailing to stop receiving promotional emails or messages.
  • Data Tracking and Statistics: Non-identifying information, such as daily page visitors or order sizes on specific dates, may be shared with third parties like advertising partners and Google Analytics to enhance the user experience.


(3) Authorization of Affiliates

By using our services, you fully understand and agree that affiliates may process your data under a strict written data processing agreement.


(4) Corporate and Business Affairs

Personal data may be shared with affiliated companies. In the event of corporate changes, such as a merger, reorganization, acquisition, joint venture, assignment, spin-off, transfer sale, or business disposition, including bankruptcy proceedings, personal data may be transferred to the relevant third party.



  1. Revisions to Our Privacy & Security Policy maintains the authority to modify the privacy and security assertions of the site.

Revisions made to this Privacy & Security Policy are accessible through our online platform. The "Last Updated" date below will be modified whenever changes are implemented. In instances where changes are deemed more substantial, we may make an effort to communicate with you directly, or we will display a notice on this website indicating the modifications to this policy.

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